Terms and Conditions

Quotes: Prices, terms, and conditions of sale are good for 30 days from the quote date. Every effort will be made to provide reasonable notice of changes in prices on stock, and standard parts.

Return of Material: All returns must be preapproved by PWI. Any returned parts for warranty shall be evaluated and determined by Seller of warranty consideration, in advance. Parts authorized for return will be issued an RMA number to accompany the product(s) shipped to the Seller. Unless selling terms are specified otherwise at the time of sale, all sales are considered final.​

Credit Terms: Open accounts may be applied for, based on past sales and payment history, among other considerations. Upon approval, open accounts offer Net 30 payment terms, unless otherwise agreed upon in writing. Payment is due at time of sale for all other accounts.

Order Cancellation: Any request for order cancellation must be presented to Seller in writing. Seller may accept cancellation of an order for standard parts prior to standard lead time. Within standard lead time, cancellation may be refused or subject to a cancellation charge. Request for cancellation of any non-standard parts is subject to cancellation charges up to 100%. Blanket order cancellation will be based on the original ship schedule, not on subsequent delivery re-schedules. Any parts in the assembly process must be taken at the full price. Seller agrees to pay any price differences incurred due to a lower purchased amount as a result of cancellation. Any parts purchased under “no cancellation” and/or “no return” (NC/NR) conditions will be charged to Buyer at rate Seller paid for said parts, plus incurred labor costs, if any.

Warranty: Unless otherwise agreed upon in writing, PWI product has a one year parts and labor warranty from the date of sale. Overhauled and fluorescent lighting product has a one year warranty from the sale date. LED lighting products have a three year warranty from purchase date.

Freight: Shipments are made FOB origin – Wichita, Kansas USA. All shipping and handling charges – including excess packing, shipping, transportation charges, expediting and special handling costs – shall be charged to the Buyer.

Goods Damaged in Transit/Concealed Damage: Damage to goods in transit is the liability of the carrier. It is the responsibility of the Buyer to document and report all damages to the carrier without delay. Buyer will also notify Seller of shipping damages, as Seller is likely to produce product replacements. Any evidence of damage must be retained by the Buyer for inspection by the carrier. If damage was not noted or reported at the time of the receipt of goods, the carrier may refuse liability for concealed damage, reported after 30 days. Seller does not accept liability for goods damaged in transit.

Taxes/Customs charges: Any taxes, duties, customs, tariffs and similar non-product charges are solely the responsibility of the Buyer.

Governing Law: All contracts between Buyer and Seller shall be governed by and construed in accordance with the applicable laws of the State of Kansas, USA.