FAQ

Quality Products

What makes PWI products superior to other lighting solutions?

PWI offers customers a variety of products backed by FAA Certifications and PWI warranties. We offer products that are PMA, STC, and EASA certified. Additionally, we are an approved Part 145 Repair Station. Each product utilizes top notch components to make our high quality finished product.

Product Questions
LEDs

What is an LED?

LED stands for “Light Emitting Diode”. It is a solid-state semiconductor device that allows electric current to pass through it to produce light.

What are the benefits of upgrading to LEDs?

PWI LEDs offer a variety of benefits and reasons to upgrade your current aircraft lighting system. Our LED lights offer over 100k hour lifespans, various color temperature options, higher lumen output, operate at cooler temperatures, feature reduced weight, and are more energy efficient than incandescent lights. In conclusion, PWI LEDs reduce the amount of aircraft downtime for maintenance and installation because our products are built to last.

What are Lumens?

Lumen is used to measure the level of brightness of a light. The higher the lumens produced by a lamp, the brighter the light will be. Depending on the desired lighting situation, it may require a higher lumen output to create the desired lighting effect.

What is color temperature?

Color temperature is the color of light produced. White light is measured in Kelvin (K) and falls in a range between 1800K and 7000K. Depending on where the light falls in the spectrum will determine if the white light produced is more of a “warm white” or “cool white”. White light around 3000K produces a warmer tone, while white light around 6500K produces a cooler blue-ish tint. Various color temperatures may be used to create mood lighting or to enhance specific features.

Can I purchase your product uncertified?

Yes, our uncertified products are available for purchase with an official field approval.

Coil Winding

What products do you use coil winding for?

Here are some examples of coil winding products we can produce:

  • High Voltage Output Transformers
  • Switch Mode Transformers
  • Current Sense Transformers
  • EMI/RFI Filters
  • Torodial Power Inductors
  • Common Mode Chokes
  • Magnetometer Coils
  • Air Coils
  • Solenoid Coils
  • Antenna Load Coils

Magnetometers

Can PWI do custom magnetometers?

Yes, we offer a variety of options to customize magnetometers to suit your needs. Call us today to find out what we can do for you.

Warranties and Repairs Questions

What are the warranties?

All product warranties and repairs go from the invoice date.

LED – 3 Years
Non-LED – 1 Year
Repair – Warrantied 6 months
Overhaul – Warrantied 12 months

How do I get my product repaired?

1. To start the process of getting your product repaired, please email us, fill out our online form, or call us with the information.
316.942.2811
sales@pwi-e.com

2. Send the part to PWI at :
PWI, Inc.
3407 W. Douglas
Wichita, KS 67213

3. We will notify you with what the problem is, what needs to be done to fix the product, and how much it will be to repair it. Once we receive approval for the repair, we will begin.

What is PWI's return policy?

All returns must be approved by the seller (PWI). Any parts returned for warranty shall be evaluated and determined by the seller for warranty consideration. All customers must inspect all products upon receipt. Any product returned for defects upon arrival must be returned within 30 days for any warranty consideration.

Send the product to PWI at:
PWI, Inc.
3407 W. Douglas
Wichita, KS 67213

Contract Engineering and Manufacturing

What does contract engineering mean?

Contract engineering can be defined as a comprehensive range of scalable, value-added electronic engineering services obtained from a service provider. PWI’s contract engineering services are fully encompassing to meet the needs of customers. Depending on project requirements, PWI will tailor the work to complete the project.

What type of services does PWI Contract Engineering include?

PWI will match the work needed to fit the project requirements. Our services include anything from concept design development and prototyping, to full in-house electronic testing and more.

What is contract manufacturing?

Contract manufacturing is an agreement between the manufacturer and customer where the manufacturer produces components or products for them. It is a form of outsourcing. If you need someone to build your products or components, PWI has the capabilities to do so.

Can PWI do custom projects besides aircraft lighting?

Yes. PWI has completed custom projects for a variety of industries besides Aviation. If you have any specific projects that you need help on, just give us a call or email us. We’d be happy to discuss your project needs and how PWI can assist.

Purchasing Questions

Can I purchase PWI products from someone else?

While you can buy our products directly, we have partners both in the United States and internationally, through Authorized Distributors and Authorized Installation Centers. You can check out our partners on the “Where to Buy” tab at the top of the website.

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